As a UX Designer for Wolf & Lion, I could offer to re-invent the complete online pet store experience
solution
Some of the user experiences I proposed to engage and retain pet owners are:
Video of clickable wireframe prototype:
process
The wireframes and designs are based on personas - Jenny, Jason and Mary. They were were already decided as part of the project brief, and I used these personas to present the design details
Personas:
process
The map indicates the key product features and how they are connected to a user's flow and status:
System Map for new pet store experience for Wolf & Lion: